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REIQ Journal : March 2010
Articles printed and opinions expressed in the REIQ Journal do not necessarily re ect the views of the REIQ. All statements are believed to be true and accurate, but cannot be guaranteed and no liability will be accepted for any error or omission. Information appearing in the REIQ Journal may not be reproduced without the written permission of the Managing Editor. Advertisements must comply with the relevant provisions of the Trade Practices Act 1974 and other relevant legislation. Responsibility for compliance with legislation rests with the person, company or advertising agency submitting the advertisement. Neither the REIQ nor any of its employees accepts responsibility for advertisements. Advertising in the REIQ Journal does not necessarily re ect the views of the REIQ. © Copyright REIQ 2010. ISSN:1442-9683 REIQ Board Chair: Pamela Bennett Managing Director: Dan Molloy Directors: Paul Curtain, Michael Davoren, Deborah Du y, Patricia Evatt, Rob Honeycombe, Jonathan O'Brien, Brian Stewart The REIQ Journal is published by The Real Estate Institute of Queensland Ltd ABN 49 009 661 287 PO Box 1555, Coorparoo DC Qld 4151 21 Turbo Drive Coorparoo Ph: (07) 3249 7347, Fax: (07) 3249 6211 www.reiq.com.au Managing Editor: Nicola McDougall Phone: (07) 3249 7302 Email: email@example.com Editor: Shonay Waters Phone: (07) 3249 7300 Email: firstname.lastname@example.org Editorial & Advertising: Emily Maher Phone: (07) 3249 7303 Email: email@example.com Design: Lynne van den Ende Phone: (07) 3249 7303 Email: firstname.lastname@example.org The REIQ Journal is proudly produced on paper manufactured under an ISO14001 Environmental Management Program, using bres from ed forests and audited sources. The REIQ Journal is printed with soy based inks. REIQ VISION STATEMENT: To be the State's peak real estate organisation universally recognised for its leadership of the profession and its relevance to real estate practitioners, governments and the community. FEATURE 12 From pioneer to modern female agent - the unchanging foundations of success INDUSTRY PRACTICE 16 Getting back to basics: How to conduct a successful open home 18 New building standards to make it easier for people with a disability 20 Six rules to boost your negotiating skills LEGAL ISSUES 30 You can't be too careful: document everything 33 When in doubt, tell the truth INDUSTRY RESEARCH 36 Foreign investment in Queensland residential property PROPERTY MANAGEMENT 40 Converting leads with a 'star' presentation COMMERCIAL AND INDUSTRIAL 42 Creative approach urged for corporate real estate strategies 45 Office demands still weak TECHNOLOGY UPDATE 47 Virtually indispensible -- the new style of assistant REGULAR FEATURES 2 Industry news 28 The Journal Q&A with Phil Parker 23 REIQ calendar 26 New accredited agencies and 60-day ready reckoner 3 12 20 REIQ Journal March 2010 1