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REIQ Journal : November 2008
INDUSTRY NEWS 3 Important fire safety information for resident letting agents New and amended fire safety laws have been introduced in the Building Fire Safety Regulation (Qld) 2008. The new laws are now in effect and include the following requirements. All buildings must have evacuation plans which: Are building specific; Are reviewed annually; and Include details of the persons responsible for developing, changing and reviewing the plan. If the building is a class 2 or 3 building that is more than 25 metres high, or if 30 or more employees are normally employed in the building, then the evacuation plan must also include the name of the fire safety advisor. The body corporate or building manager must ensure that the building evacuation plan takes into account the evacuation plans of separate tenants (called secondary tenants) and evacuation drills or practice must be conducted every 12 months. There are also requirements that prohibit the locking of doors on evacuation routes. Some doors may need to be replaced or modified to ensure they comply with these requirements. Fire safety installations have to be maintained by an appropriately qualified person who holds a license that is of a class specified in the Queensland Building Services Authority Regulation 2003. Due to the complexity and the importance of these new and amended laws, the REIQ recommends that resident letting agents seek immediate advice from professional organisations in regards to compliance. If changes are required, you should request quotes from providers and then seek written instruction from the body corporate. The REIQ has produced a fact sheet on this topic which is available from the Member Resource Centre on the member-only website at www.memberlink.com.au. Further information can be found at www.fire.qld.gov.au or by contacting the Queensland Fire and Rescue Service direct. Industry fact sheets provide clarity The REIQ has produced a range of issue-specific fact sheets to assist members with new legislative requirements and complex areas of practice. Current fact sheets include: Advertising rental property Auction listings Charging tenants for water at a rental property Dealing with a natural disaster The Do Not Call Register Guide for presenting residential contracts Holiday letting Landlord insurance Legal Profession Act Using buyer acknowledgement Private treaty listings Safety switches Smoke alarms And many more New fact sheets are released on an ongoing basis to assist members with compliance and best practice. The fact sheets can be downloaded from the Member Resource section of the member-only website at www.memberlink.com.au. If you have any problems accessing the site, please email email@example.com for your access code and password reminder. Why not bookmark this webpage and check it regularly to ensure that you are kept well informed? We would also welcome your feedback on topics you believe a fact sheet would be helpful for. Please direct your suggestions to senior best practice and policy advisor Stacey Holt by emailing firstname.lastname@example.org REIQ Journal November 2008 REIQ Fact Sheet Do Not Call Register Fact Sheet 1 of 3 General overview The Do Not Call Register Laws are Federal laws that came into effect on 31 May 2007. The Do Not Call Register laws are legislated through the Do Not Call Register Act 2006 and are administered by the Australian Communications and Media Authority (ACMA). The laws apply to anyone making a telemarketing call to a private Australian phone number (including private mobile phones) regardless of where the call is being made from, and any organisation commissioning such calls to be made on their behalf. What are telemarketing calls? These calls are defined as a voice call which is made for the purpose to offer, supply, provide, advertise or promote: Exemptions There are some companies and businesses that have exemptions. These include government organisations, charities and educational or religious organisations. Even though they are exempt, these organisations still have to adhere to minimum standards. Minimum standards for all telemarketing calls There is an industry standard which sets rules about when and how telemarketers can contact people. These standards state that: The caller must terminate the call by either direct or inferred request or when it is determined that the call contravenes the minimum standards described above. Telemarketers must ensure that they have caller ID displayed and cannot use a private or withheld number to make a telemarketing call. How to check if someone is on the register (List Washing) Consumers can very easily add their name and number to the Do Not Call Register, meaning that they have registered to NOT be contacted by any telemarketers. Your This process will be available 24 hours a day, 7 days a week. Your agency will need to account and a washing account. Information current as at 30 November 2007
December January 2009